Buengo offers a platform to bring together buyers and sellers to support good causes. When it comes to delivery, we encourage users to make use of the Buengo chat to arrange it between them. 

Remember that at Buengo the seller doesn't receive the money of the transaction, thus making it safe to buy through the platform and receiving the product later. 

That said, if you are shipping your items, make sure you send it by a tracked service to avoid misunderstandings.